We prioritize the security of your account information. Our website uses advanced encryption technologies to protect your personal and payment details. We also conduct regular system checks to monitor for any unusual activity, ensuring your data stays safe.  

You can browse our collections without an account, but signing up allows you to manage your orders easily, save favorite items for later, and enjoy a quicker checkout experience with your information saved for future purchases.  

Absolutely! You can easily update your account information—like your email address, shipping address, and password—by logging into your account and going to the "My Account" section. Just remember to save your changes to make them effective. 

Creating an account is simple! Just click the "Sign Up" button at the top right corner of our website. Follow the instructions to enter your email address and create a password, or you can sign up using your social media accounts for a faster process  

You have 48 hours from the time you receive your item to request a return. Ensure the item is in its original condition with all tags and packaging included for a smooth process.  

Returning an item is easy! Simply email us at onfiniotechnosolutionspvtltd@gmail.com or log into your account to initiate the return, and we'll guide you through the next steps. 

Once we receive and inspect your returned item, we’ll process your refund within 5 to 7 business days. The amount will be credited back to your original payment method.  

Refunds can only be issued if the item meets our quality standards. Any signs of damage or wear may prevent a refund, as our team carefully inspects returned items.  

We offer a clear and fair cancellation policy that allows you to cancel your order anytime before it’s dispatched. If your plans change, simply log into your account and follow the cancellation steps.

Cancelling your order is easy! Just log into your account, navigate to the 'Order' section, and select the cancellation option. Follow the prompts to complete the process. 

Yes, we’ll keep you informed! If we can't fulfill or ship your order, you’ll receive a prompt notification via email or text with a clear explanation.

Once your order has been dispatched, it cannot be canceled. We recommend checking your order status regularly to make any necessary changes before dispatch.