At Onfinio Techno Solutions Private Limited, we understand that sometimes a purchase may not meet your expectations, and we want to make your shopping experience as pleasant as possible. That’s why we offer a flexible return policy. Here’s everything you need to know:  

HOW TO START A RETURN    
You have 48 hours from the moment you receive your item to request a return. To be eligible, please ensure the item is in its original condition—undamaged, unworn, and with all tags, packaging, and invoices included. Keeping these items handy will help ensure a smooth return process.  

SIMPLE RETURN PROCESS  

Returning an item is quick and easy! Just email us at onfiniotechnosolutionspvtltd@gmail.com within those 48 hours, or log into your personal page to start the return process. Once we receive your request, we’ll guide you through the next steps.  

OUR REFUND POLICY    
Our goal is your satisfaction! If an item doesn’t meet your expectations, here’s how our refund policy works    
   

PROCESSING REFUNDS    

 After we receive and inspect your returned item, we’ll process your refund within 5 to 7 business days. The amount will be credited back to your original payment method.    
 

QUALITY CHECK  

 We can issue a refund only if the item meets our quality standards. Any signs of damage or wear may prevent a refund. Our team will carefully check the returned item to ensure it qualifies.   
   

We’re committed to making your refund experience quick and hassle-free!